TxVet Real Estate LLC, based in Texas, USA, operates TxVetRealtor.com and TexasVeteranRealtor.com under the Texas Veteran Realtor brand, with Jeanette Spain as your contact. This policy explains how personal information is collected, used, and disclosed when you visit these websites, request resources or real estate services, or communicate with Jeanette.
1. Information we collect
You may provide information when requesting a guide, asking about a property, booking a conversation, or contacting us, including:
- Your name, email address, and phone number, if provided.
- Properties of interest, preferred appointment times, and the information you include in your inquiry.
- Communications, housing preferences, moving plans, and communication preferences or consent choices you provide.
Our website and infrastructure providers may process technical information, including IP addresses, browser and device information, requested pages, and request times, to deliver the website, prevent spam, and troubleshoot problems. Website analytics may measure visits and actions such as selecting a contact or booking link.
We use the Follow Up Boss Pixel to collect website activity, including pages visited, page titles, referring pages, and information submitted through website forms. The Pixel may use cookies or similar technologies to recognize a browser and associate website activity with a contact record when you identify yourself. We use this information to understand property interests and support relevant real estate follow-up, subject to your communication preferences. Tracking activity does not by itself constitute consent to marketing texts or emails.
Please do not submit Social Security numbers, bank account details, passwords, or sensitive financial documents through general website forms.
2. How we use information
- Respond to inquiries and deliver requested resources, including the VA Loan Guide.
- Arrange consultations, property tours, and related follow-up.
- Provide real estate services and maintain contact and communication records.
- Send real estate news, property updates, and marketing communications where permitted by law and consistent with your preferences and any required consent.
- Operate and secure the website, prevent misuse, and meet applicable legal or professional obligations.
Submitting an inquiry or requesting a guide does not by itself authorize every type of marketing communication.
3. Service providers and other disclosures
Services used to operate the website and business include:
- Replit: website hosting and technical infrastructure.
- Google/Gmail: form-related email delivery and business correspondence.
- Follow Up Boss: customer relationship management, contact records, inquiries, follow-up activities, and website activity tracking through the Follow Up Boss Pixel.
- Flodesk: email marketing, subscriber management, and email campaigns.
- Calendly: scheduling when you choose to book through our Calendly link.
- Google Fonts: delivery of website fonts, which involves browser requests to Google.
Information may be disclosed as needed to fulfill services you request, comply with law, or protect legal rights and prevent fraud. Using a service provider to support our business is different from providing your information to another business for its own marketing.
4. No sale or third-party marketing sharing
Data will not be sold or shared with third parties for marketing or promotional purposes.
We do not sell your personal information or share it with third parties for their own marketing or promotional purposes. Mobile phone numbers, text-message opt-in information, and consent records are not shared with third parties for their own marketing or promotional purposes.
Service providers may process information on our behalf to support the services described in this policy.
5. Calls, texts, and email preferences
We may respond to your inquiry using the contact information you provide, subject to applicable law and your preferences. Marketing communications require any consent applicable to that communication. Consent to marketing calls or texts is not a condition of purchase or receiving services.
SMS Terms and Conditions
The following SMS Terms and Conditions apply to the messaging program of TxVet Real Estate LLC, operating the Texas Veteran Realtor websites. Signing up is optional and is not a condition of purchasing goods or services.
- Message purpose. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. With your consent, messages may also concern real estate services, your inquiries, and property information.
- Opting out and rejoining. You can cancel the SMS service at any time. Just text STOP to the number that texted you. After you send STOP, we will send you one SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and provide a new, explicit opt-in, and we will start sending SMS messages to you again. A new inquiry without explicit consent does not override a previous opt-out.
- Help. If you experience issues with the messaging program, reply HELP for assistance, or get help directly at jeanette@texasveteranrealtor.com. You can also call 737-210-5812.
- Carrier liability. Carriers are not liable for delayed or undelivered messages.
- Rates and frequency. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text plan or data plan, contact your wireless provider.
- Privacy. If you have questions regarding privacy, please read our Privacy Policy.
For texts sent from a personally managed phone, STOP requests, the one-time unsubscribe confirmation, and HELP responses are handled manually. This website does not itself send automated text replies.
To stop marketing email or calls, contact Jeanette. You may reply “unsubscribe” to a marketing email or use an unsubscribe link when provided. Where permitted by law, communications needed to fulfill an active request, provide agreed services, or meet legal obligations may continue.
See our Terms & Conditions for additional messaging terms.
6. Cookies and external services
Website infrastructure and third-party services may use cookies or similar technologies to deliver their functions. Your browser provides controls to block or delete cookies; doing so may affect some third-party features.
Links to Calendly, Zillow, Google Drive, and other external websites take you to services governed by their own privacy policies. We do not control their collection practices. This policy does not describe or authorize tracking performed independently by those services.
7. Retention and security
Information is retained as reasonably necessary to respond to inquiries, provide services, maintain business records, honor communication preferences, and meet applicable legal obligations. Retention depends on the type of information and purpose; this policy does not promise a fixed deletion period.
We use reasonable safeguards appropriate to the information we handle. No website, email service, or storage method can be guaranteed completely secure.
8. Privacy requests
Depending on applicable law, you may have rights to request access, correction, or deletion of personal information, or to opt out of certain uses. Email jeanette@texasveteranrealtor.com to submit a request or ask about a response. We may verify your identity. Some information may be retained for ongoing services, legal obligations, or to honor an opt-out.
9. Children’s privacy
Our websites are intended for adults seeking real estate information and services, not children under 13. Contact us if you believe a child has submitted personal information so we can review and address it.
10. Policy updates and contact
Updates will be posted on this page with a revised effective date. Additional notice will be provided when required by applicable law.
TxVet Real Estate LLC · Jeanette Spain · Texas, USA
Email: jeanette@texasveteranrealtor.com
Phone: 737-210-5812